Policies
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Return and Refund Policy
We currently do not accept returns on our products – if you are dissatisfied with our products, please contact us at info@delphisoap.com.
We will be happy to send you a replacement bar of the same or different scent. This will apply once per each customer order.
At this time, we do not offer a refund for any products bearing the Delphi Soap brand. Note: Delphi Soap is not responsible for any product(s) that are purchased through second-hand means that are not official resellers. This includes, but is not limited to private sellers on e-commerce stores such as Amazon and eBay.
These return and refund policies are subject to change.
By use of this website, and placement of an order(s), you are in agreement with the above stated return and refund conditions.
Billing Terms and Conditions (Payment Terms)
We accept all major credit cards.
All purchases through the delphisoap.com website are final. Before completing your order please review all relevant information at the checkout before placing the order.
For more information, please review our return policy.
Delivery Terms
Domestic Shipping (US)
Currently shipping is only available within the US (excludes Alaska, Hawaii, Guam, and Puerto Rico). Once the order has shipped it should be expected to arrive within 2-5 business days. An order/shipping confirmation email will be received the same day the order is placed provided all information is provided correctly.
All orders of $55 and over automatically qualify for free shipping.
We reserve the right to refuse any order placed with us that, in our sole discretion, appears to be placed by resellers, or dealers or is possibly fraudulent. We may, at our sole discretion, limit, and or, cancel quantities of an order purchased per person(s).
Wholesale
To inquire about our wholesale program please fill out our contact form found on the Contact Us page.